Most people make the excuse that they don't do x, y, or z because they simply don't have enough hours in a day. Yet clearly this excuse falls flat when held up to examination. Everyone who is highly successful is able to achieve a high volume of things, while everyone who is average seems to struggle to accomplish even the simplest tasks.
I'm realizing that I need to accept people for who they are and let them react to things in the way that they're going to react and (this is key) BE OK WITH THEIR REACTION. Above all, I need to assume that people have positive motivations, not negative (until PROVEN incorrect).